Reservation Policies

Reservation Policies

Cancellation policy:

If the reservation is canceled before 48hrs. At the scheduled date for the check-in and the rate that was applied is the reimbursable, there will be no cost. If the reservation is canceled within 48 hours prior to check-in, the amount of the stay will be charged as a No-Show.

If the reservation is Non-refundable 100% of the fee will be charged at the time the reservation is confirmed, not admitting this modifications or cancellations.

No-Show reservations are subject to a 22% VAT that will be additional to the rate established in your reservation.

Juvenile Policy

Two first occupants in the room are considered older. Children under 0 to 3 years inclusive are our guests as long as the availability of cradles allows it. Children under 4 years of age and above pay according to the room occupied.

The prices expressed do not include VAT

According to current legislation, these rates will be exempt from 10% VAT when the guest staying abroad. For this exemption to be effective, it is compulsory to present a photocopy, at the time of check-in, of the document (passport, identity card or cedula) certifying the residence of the guest abroad.
Uruguayan passengers will not pay this tax in the period between the first Monday after Tourism Week and November 14 inclusive. This benefit will not be applicable when the invoice is issued in favor of a Uruguayan taxpayer company, with RUT.
*** If VAT is increased or new taxes are created, prices will be adjusted accordingly